A 24-hour reception greets guests of The Academy Hotel. Pet-friendly rooms are also available. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Tripadvisor performs checks on reviews. Breakfast was above expectations, and the restaurant was on point. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States When I checked in I paid in advance for a one week stay at a special winter rate. academy hotel colorado springs bed bugs Reserved 2 rooms, 1 king & 2 queens. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Server was very nice as well. Rooms were clean and comfortable This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. "That tells me right there in plain black and white that it's getting worse.". Guests submit their subscores and their overall scores independently theres no direct link between them. The bathroom had poop on the toilet when we checked in. Freeland admits it's work that can make your skin crawl. Check your booking confirmation email to find your booking number and PIN. They also have very strict protocol on handling complaints such as this. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I really didn't know about bed bugs at the time. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Excellent breakfast. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Colorado Housing Connects can help you navigate housing information and resources. The bathroom had poop on the toilet when we checked in. "They don't care what your wallet looks like, or what your car you drive. Great place to stay, great location and awesome breakfast!! Colorado Springs, Colorado 80920. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Give Light and the People Will Find Their Own Way. I really didn't know about bed bugs at the time. Made to order omelettes! I really didn't know about bed bugs at the time. Wonderful. We all have bed bug bites all over us and they are very uncomfortable! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Mountain View was decent but not sure its worth the up charge. I did not like how dark the place was, and how murky the pool was. Disliked: Cleanliness, amenities, property conditions & facilities. The Academy Hotel Colorado Springs - Booking.com Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. They also have very strict protocol on handling complaints such as this. If the staff was better, the hotel would be an excellent place to stay. But this would have been bearable had the staff not been downright snotty and rude. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Great to have an omelette at breakfast! Amazingly clean. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. New Berlin WI Bed bug Hotel and Apartment Reports The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Review tags are currently only available for English language reviews. Dinner, For the money, this hotel was beyond worth it. more. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Very nice staff EVERYONE!! The place was super clean. Surprisingly good place with an interesting main lobby / restaurant area. The eggs are almost impossible to see when laid on most surfaces. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. 78 out of 2735 reviews" ". Great value! Rating 10 - Excellent. Yeah right! Hotel was clean and had a pleasant clean smell. There is nothing classy about the way this staff treats it's guests. Basically got one night free with purchase of one night compared to other Hotels in same area. Though the lobby is lovely don't let it fool you! The breakfast was awesome. If bedbug cases are increasing locally, health department officials wouldn't know it. Food was outstanding! Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. The check-in was fast and easy. Ideally, we'd publish every review we get, positive and negative. Lock in the lowest price from these sites. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Hotels Colorado Springs, Colorado | TheAcademyHotel.com 2023 Expedia, Inc., an Expedia Group company. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Staff was very nice and helpful, beautiful rooms and location! Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. We do allow pets and have a designated area for pet friendly rooms. - Terms of use - Privacy - Disclaimer. This property has taken steps to provide more sustainable and eco-friendly travel. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. NEVER again! And it can happen anywhere. Built in 2017 as an exclusive couples romantic getaway. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Chapel Hills Mall is 1.2 mi away from this hotel. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Copyright 19962023 Certain services and amenities may be reduced or unavailable as a result. It is a very nice and reasonably priced Hotel. This is not a rash, these are bites! Service was amazingly efficient. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. We went back to the area for spring break and decided to stay there again because of the location and price. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. We will be back. Select dates to see this property's availability and prices, Food: (Click on the Red Icon to view detailed bed bug reports. Tenants and landlords - bed bugs in residential premises. This service may contain translations powered by Google. The indoor pool was great, the bed's were comfortable. If you stayed at this property through Booking.com, you can write a review. Tasted delicious and the staff was friendly, hard working and good at their jobs. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Sincerely, John Wilkins/Owner. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Yeah right! The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Breakfast buffet daily. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. I felt like it was inconvenient for us to dine there or something. The post has more than 60,000 views. Children 18 and above are considered adults at this property. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Examine your luggage carefully while repacking and when you return home. They give you a welcome goodie bag. This lets us know our reviews come from real guests like you. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. For convenience, each room includes a refrigerator and a microwave. 96 out of 2735 reviews" ", Rating 2 - Terrible. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. This hotel was highly-rated for its very comfy beds. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . I would recommend it if you can handle the unfriendliness of the staff. Our bed was horrible. Colorado Springs ranks No. 42 for bed bugs That's how we know our reviews come from real guests who have stayed at the property. Service was amazingly efficient. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Highly recommend. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. We all have bed bug bites all over us and they are very uncomfortable! In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Basically got one night free with purchase of one night compared to other Hotels in same area. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. I really didn't know about bed bugs at the time. All staff members were amazing! But I could not overlook the bed bugs. A chef was available to make made to order eggs/omelets! Bedbugs thriving in Colorado, find them before they find you - KOAA Only a customer who booked through Booking.com and stayed at a specific property can write a review. The Academy Hotel Colorado Springs - KAYAK Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. Lamp didnt have lightbulb. All rights reserved. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Room had some leaking issues at sink but was still very clean and fresh. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Room was a nice surprise- nice size, comfortable beds and chair. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Overall, still comfortable and friendly service. NEVER again! "One call per month and I was pretty happy. We will definitely stay here again if we are in the area! Rooms hallways ,pool area, dinning area. Site content 2006-2019 Maciej Ceglowski You can sort and/or filter them by time of year, review score, and more. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Staff was friendly. The worst bed we have every had. The following reports are from third party sources. I then contacted the BBB. The Academy Hotel Colorado Springs - HotelPlanner.com From complimentary high-speed internet to plush beds, this hotel has it all. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Is there a laundry facility in the hotel? Get exclusive access to members-only deals by email. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Ill start with the pros. (Click on the Red Icon to view detailed bed bug reports.) This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. It was great stay. Rooms were clean & staff at desk was very polite & professional. This was for the price a grand slam! Guests can work out in the on-site fitness center or indoor pool. The Academy Hotel | 8110 N. Academy Blvd. Top notch guest services. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is not a rash, these are bites! Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Skyware Booking Engine I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. 15 Best Colorado Springs Hotels - The Crazy Tourist They are also responsible for the costs associated with eradicating the unit of the pests. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Though the lobby is lovely don't let it fool you! The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. If the staff was better, the hotel would be an excellent place to stay. Beautiful facilities, parking lot was a bit dark at night. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Thanks! They'll have to be paid for separately during your stay. I got bitten all over my arms and legs. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. A great pool in the lobby which is nice for kids. Booked this on a major travel site for an incredibly low price. The Garden of the Gods is 7.5 mi away. Restaurant is good. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The Hotel has a regular pest control program in place. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Such a treat! "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Sign up and we'll send the best deals to you. Nobody likes that thought," Freeland said.